On-demand webinar
Insights from Forrester’s Total Economic Impact™ Study on Puzzel
You’ll walk away with practical strategies to elevate your customer experience and boost your bottom line.
- An overview of the key findings from the Forrester Consulting Total Economic ImpactTM (TEI) study.
- Real-world success stories from Puzzel customers who have boosted agent productivity, reduced costs, and increased customer retention.
- Actionable strategies to improve customer experience and demonstrate a significant ROI.
Report
The Total Economic Impact™ of Puzzel
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to explore the potential cost savings and ROI of deploying Puzzel’s CX platform. The study revealed significant benefits, including a 278% ROI and a net present value (NPV) of €9,55M. See the full findings in this study.
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